Privacy Policy

Welcome to Zaina Collective! Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect: When you visit or make a purchase from our website, we may collect the following types of information:

a. Personal Information: Name, email address, phone number, and mailing address Payment information (processed with high-level encryption by payment gateways) Account log in information if applicable.

b. Non-Personal Information: IP address, type of browser, device type. Pages viewed on our website, time spent on our website. Cookies or similar technologies to generate traffic and usage data.

2. What We Use Your Information For: To process your orders and shipment efficiently:. Customer Service: To help with any question, return, or issue. Marketing: To mail you newsletters, promotions, and offers (with your permission). Website Development: To analyze and improve its usage. Legal Compliance: To comply with legal obligations or prevent fraud.

3. Sharing Your Information: We respect your privacy and will never sell or rent your information. However, we may share it with third parties in the following situations:
Service Providers: With trusted third-party services like payment processors, shipping carriers, and email platforms to complete transactions and provide our services.
Legal Requirements: To comply with applicable laws or respond to valid legal requests.

4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences Track your shopping cart Analyze website performance You can manage cookie settings in your browser. Note that disabling cookies may affect the functionality of our website.

5. Your Rights: You have the right to: Access the personal data we hold about you. Request corrections to inaccurate or incomplete data. Delete your personal information, subject to legal or contractual obligations. Opt-out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.

6. How We Protect Your Information: We do ensure to employ security controls to protect your personal data, including the following:
SSL encryption for transactions. Personal data access restricted to authorized persons. Continual monitoring and updating of our security controls.

7. Third Party Links: Some links may lead you from our website to other third-party websites. Please take note that we are not liable for their privacy practice or the contents of said third-party sites. In fact, you should examine their privacy policy when you visit those third-party websites.

8. Changes to This Policy: We may update this Privacy Policy from time to time. All changes are effective when posted on this page. We encourage you to check back regularly to see if there have been updates.

9. Contact Us: If you have questions or concerns regarding this Privacy Policy or about how we handle your information, please contact us.